Commonly Asked Questions

Frequently Asked Home Care Questions

We know that finding the right home care specialist for your loved one can be difficult. We understand that you must have many questions, which is why we answered some of the most frequently asked questions associated with home care services.

If you have any other questions not answered in our frequently asked questions, please feel free to contact Qualicare Home Care Calgary. We're more than happy to assist you or schedule a free consultation to discuss your caregiving needs.

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frequently asked questions
frequently asked questions

Will Using Private Services Exclude Receiving Self Managed Care Funding from AHS?

No! Qualicare makes it a priority to ensure you are aware of all the public services and funding that may be available to you. We take the initiative to support you in acquiring these resources. Many of our clients have recieved Self Managed Care funding as a way to subsize the cost or private care. Another benefit is government funding will enable all care to be GST exempt as well.

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Will Private Insurance Cover Qualicare Services?

This is one of our most frequently asked questions, and it's possible. Numerous insurance plans cover all the nursing and personal support services offered by Qualicare. You should always verify your insurance company's coverage before moving forward with any senior home care service. If you choose to hire Qualicare, you will be responsible for reimbursement from your insurance company

frequently asked questions

Is There a Long Term Contract to Sign?

No. Everyone has changing needs so you are never locked into a long term commitment. You can increase and decrease hours as needed or simply provide 24 hours notice to cancel services.

We believe that you'll be so happy and relieved to be working with our registered nurse Client Care Managers and incredible caregiving team that term commitments are not required.

frequently asked questions

Can Care be Provided in a LTC Facility or Hospital?

While our services are often referred to as "senior home care," that doesn't mean that we only provide them at home, Qualicare offers quality care to clients wherever they are located. Whether our clients live in a house, in a long term care facility, in the hospital, or within a retirement community, we can provide the one to one care you need.

frequently asked questions

What Types Of Caregivers Are Available For Our Family?

All of our caregivers are certified Health Care Aides who receive the additional training and certifications necessary to provide the right care to the clients they are serving. Qualicare Home Care Calgary is happy to have a Registered Nurse as our local Care Expert leading a fully qualified Care Team. We also provide LPN nursing services as needed.

frequently asked questions

How Does Caregiver Scheduling Work?

Our collaborative approach to home care scheduling involves our local Care Expert discussing and assessing your needs, wants, and budget with you. When the inital weekly schedule is determined, whether that's a one companion visit per week, or 24-7 care due to advanced aged or illness, we begin selecting the right caregiving team to provide consistent optimal care. When changes are required, our friendly Scheduling Coordinator will be happy to make any changs you need, whether that's an increase or decrease in hours, or simply more preferred days and times.

frequently asked questions

What Else Does Qualicare Do?

Navigating the healthcare system can be challenging. Our Care Experts can accompany clients to appointments, supporting them throughout the process. Our Care Experts keep relevant materials organized and on hand to enhance the flow of communiction. This ensures doctors have all the information needed to properly assess a patient's health, and our care team can implement their direction.

Our registered nurse Client Care Managers are available at an hourly rate as required for additional consulting, appointment accompayment, family meetings or whatever additional guildance and support you may need.

frequently asked questions

Is Qualicare local?

Yes. Qualicare Home Care in Calgary is a locally owned and operated home care agency. Our client support team and Care Managers are all in Calgary and you will get to know each one and how they can assist you on your home care journey. We do not operate out of a call center in Toronto or Vancouver as some other agencies do, we are HERE for you.

frequently asked questions

How Does Prevention Play A Part In Qualicare Services?

Our Care Experts are all experienced in co-ordinating senior home care and health care services. We have the knowledge and experience to help clients avoid hospitalizations by closely monitoring their condition, medication, lab results, specialist's reports, and much more.

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How Does A Loved One's Family Benefit From Qualicare?

Family members often take the brunt of the situation when ensuring a loved one receives high-quality senior home care. That's why we took the time to start Qualicare— to ensure that loved ones and their families get the support and also the guidance they need.

Family members can have peace of mind knowing that their loved ones are getting exceptional care and support with the help of Qualicare, allowing them better to balance their professional, personal, and familial responsibilities. Our care co-ordination also helps ensure that loved ones and family members have proper care and have assistance at every step of this difficult time. We enable you to care for your loved one at your own pace, rather than having to act as an unpaid caregiver. Learn more about the Qualicare difference here.

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What is Consistency of Care?

When we match your or your family with the right caregivers, we do our best to ensure this is the same caregiver on a set schedule. We feel this is very important to build trust and relationships, as well as getting into personal care and household routines. When a caregiver is new to a family our registered nurse Client Care Managers provide a verbal orientatial and review of the Care Plan prior to their first visit.

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How Does Alberta Health Services Feel About Involving Qualicare In The Process?

Medical professionals regularly recognize the significant benefit of having our care team provide support through up-to-date and accurate reports. Our healthcare advocates also provide insightful knowledge on important health issues clients may be dealing with. This enables them to provide better, more personalized care. Qualicare often collaborates with doctors, case managers, and families to provide holistic client centered care.

In many cases, our senior home care services help augment care by providing additiional private care in addition to the public services offered by AHS. This can greatly reduce cost while getting the full care schedule your family needs.  Further, government agencies also place great value on the collaboration and home care services we provide.