Will using private services exclude us from receiving government services and benefits, such as the Self-Managed Care Program?

No. In fact, our priority is to ensure our clients receive all eligible services and resources available to them. In many cases we have worked together with Alberta Health Services to ensure the best possible care is available to our clients.

Will private insurance cover Qualicare services?

There are many insurance plans that cover Qualicare nursing and personal support services. You should verify your entitlement from your insurance company. Individuals that hire us are responsible for reimbursement from their insurance companies. With current privacy legislation, we are not able to deal directly with insurance companies.

Where do Qualicare patients receive care?

We care for our clients in the comfort of their own home or retirement residence. We often provide additional one-to-one care in facilities such as the Foothills Medical Centre, RockyView General Hospital, and the South Health Campus.

What types of caregivers are available for our home?

All of Qualicare’s professional staff are experienced caregivers that have appropriate qualifications or certification to provide appropriate care for the assignments they receive. Qualicare Calgary’s professional staff includes Health Care Aide’s (HCA’s), Registered Nurses (RNs), and Licensed Practical Nurses (LPNs).

What are the benefits to having a Qualicare nurse case manager accompany patients to doctor appointments – either specialist or family doctors?

Our Nurse Personal Care Managers accompany clients to support them. They are well organized with material that gives the doctor up-to-date, pertinent information. In addition, the Personal Care Manager is able to interpret reports and findings and is available to explore viable treatment options and to follow-up with the appropriate medical professional. As a result, clients have more productive appointments and excellent follow-up. After the appointment, information can be relayed to desired family members, ensuring clarity and understanding.

What are Qualicare’s strengths?

Our commitment to excellence and being goal-oriented. Both are very important in order to achieve excellent results. Qualicare provides superior quality managed healthcare, with a focus on providing exceptional care and service. This allows us to provide a personalized, total care approach – committed to supporting both our client and their families.

If we find ourselves in need of Palliative care, how can Qualicare help?

Qualicare is very comfortable with providing palliative care at home. We have experienced, compassionate nurses and caregivers, who are experts at helping families through this difficult journey. We form a team with community resources and together we are able to care for both patients and their families in a familiar environment.

If you have other questions give us a call 403-209-2210